Chat wi us if you need to request specific assistance or would like to discuss your specific assistance needs. Start Live Chat. All our agents are currently busy or unavailable. Our contact centre is open 7 days a week from 8am – 8pm (local time). Please try again later or check our help pages.Missing: live chat. Customer Service Portal Jetstar Airways Pty Ltd, ABN: 33 069 720 243. Jetstar Asia Airways Pte Ltd, BRN: 200403570D. Jetstar Regional Services Pte Ltd, BRN: 29688K. Singaporean Travel Agent License No. 02495 Jetstar Japan Co., Ltd. Jetstar Holidays K.K. Commissioner of Japan Tourism Agency Registered Travel Agency No. 1829 Jetstar. Jetstar Phone Number. +61-800-6161-977. Customer Service. Ge uman features available: Current hold time. Remind me when call center opens. Fastest way to talk to a real Jetstar rep. Pro tips & talking points. Or just take advantage of Ge uman's tools for getting attention on . Jetstar’s Trade Support team is dedicated to providing quality support to our travel industry partners. Live chat is e quickest and easiest way to get in touch wi our Trade Support team. Before starting a live chat, please have your booking reference/s and any relevant supporting documentation ready for . Jetstar is introducing live chat at Jetstar.com to offer customers a timely and convenient service to answer queries. e live chat platform, which is available from today, allows Jetstar.com users to interact wi customer service agents via an instant messaging interface on e website. Jetstar Airways Pty Ltd, ABN: 33 069 720 243. Jetstar Asia Airways Pte Ltd, BRN: 200403570D. Jetstar Regional Services Pte Ltd, BRN: 29688K. Singaporean Travel Agent License No. 02495 Jetstar Japan Co., Ltd. Jetstar Holidays K.K. Commissioner of Japan Tourism Agency Registered Travel Agency No. 1829 Jetstar Pacific Airlines, BRN: 0301 3030Missing: live chat. Jetstar Airways Pty Ltd, ABN: 33 069 720 243. Jetstar Asia Airways Pte Ltd, BRN: 200403570D. Jetstar Regional Services Pte Ltd, BRN: 29688K. Singaporean Travel Agent License No. 02495. Jetstar Japan Co., Ltd. Jetstar Holidays K.K. Commissioner of Missing: live chat. Jetstar Airways Pty Ltd, ABN: 33 069 720 243. Jetstar Asia Airways Pte Ltd, BRN: 200403570D. Jetstar Regional Services Pte Ltd, BRN: 29688K.Missing: live chat. Live chat. We strongly encourage only ose customers staying wi in e next 7 days to contact us on Live Chat if needed. Jetstar Booking Reference (required) Your booking reference is required for booking amendments, cancellations and claims. Link to Site URL(required). Jetstar feedback form (wi live chat) is at: https://www.jetstar.com/au/en/contact-us/complaints-and-compliments. Jetstar email addresses: [email protected] Try is one first. [email protected] [email protected] [email protected] [email protected] [email protected] Get an idea of How do I speak to someone at Jetstar customer service, contact (AU) +61-383761165 get support to your booking related queries. (USA) +1-802-2 -3331 (AU) +61-383761165. We're dealing wi exceptionally high levels of customer enquiries, so you have to wait for some time before your live chat starts – but please hang in ere. A member of e live chat team will help you as soon as ey can. If you’re not travelling wi in e next week, it might be wor trying again a bit later. ank you! Live Chat. 9am – 6pm, Sat & Sun. 8am – 8pm, Mon - Fri. Jetstar introduces web chat service for customers Jetstar launches live chat service to answer customer queries Live chat links service agents wi customers via instant messaging Introduction follows a successful trial of live chat for Jetstar holiday bookings Jetstar is introducing liv. Since launching, Jetstar has assisted more an 200,000 customers via e live chat platform, powered by LivePerson. Ask Jess is fully integrated wi e existing live chat service providing customers wi a seamless handover to contact centre support where required. Our WebChat service is available 7am-7pm (AEST), seven days a week. If you're getting in touch during ese hours, e WebChat pop up will appear once an agent is . Jetstar doesn't have an online help desk for customer service, but you can call em on e phone. In total, you can communicate wi Jetstar using 1 different media: phone. And again, if you didn't realize it was an option and you'd ra er have a dialog wi somebody, you can actually phone em. Jetstar first used live chat in to help customers booking holiday packages on Jetstar.com and customer feedback for is service has been positive. Four out of five Jetstar customers who have used live chat have had eir query resolved on first contact and customer satisfaction rates are around 90 per cent, Mr Koczkar added. Jetstar cancelled my flights to Bali on 1 ober. I contacted live chat and asked for a refund. ey agreed to a refund and said it would take 15 days. On 8 ober ey sent me a voucher. I again contacted live chat who refused to refund me even ough I had it in writing. Jetstar also refunded me for Bangkok flights at ey cancelled in e. How to contact us if you need help wi flight bookings, lost bags, frequent flyer information and more, or search our FAQS for answers to commonly asked questions. Jetstar launches live chat service to answer customer queries Live chat links service agents wi customers via instant messaging Introduction follows a successful trial of live chat for Jetstar holiday bookings Jetstar is introducing liv. Customer service non existent. Customer service non existent. I emailed Jetstar Customer Care at Customer.carejetstar.com and received a reply email stating We didn't receive your email a contradiction in itself, wi e email directing me back to e live chat. 15, · Jetstar Airways — cancelled flight and bad! customer service! On e of ember I had a flight from Gold Coast to Melbourne (Australia). My flight should commence at 8.45 Am, came to e airport at 7am found out at ey canceled e flight due to e system failure.Missing: live chat. Very bad experience wi Jetstar. Very poor customer service. Waited for more an four hours and flight was cancelled. Got booked in ano er flight in ano er airline and waited for ano er five hours. One whole day wasted waiting to go to Sydney. 02, · Live chat availability varies – at e moment it provides general help for Frequent Flyer members and for customers who have inquiries about hotel bookings. Depending on e level of congestion on Qantas support channels, e live chat . Canceled our plane, and Jetstar told us at we would be put on ano er plane - 4,5 days later. (February 4, when e plane was leaving morning 31st of ) No answer on live chat, no information sent to us - just simply toxic. Absolutely shocking, even for Jetstar. e website says you can get 24/7 contact but at is not true. e website couldn't help me so i wanted to start a live chat. is is however not possible. ey always say ere busy and even after more an an hour i still couldn't get contact wi em. worst customer service ever. I have tried to get a refund for e difference between Business class and economy but after hours on e phone and doing eir Live Chat garbage ey offered me $ 250 compensation per person. If my business took payment for a service I didnt supply I would be arrested but Jetstar . Contact Hawaiian Airlines if you have a question about your flight or can't find an answer. Conveniently reach us by phone, email, live chat, text, bot or mail. Even e links ey keep giving me to supposedly do so do not open e only page on Jetstar at works is e bookings, e people on live chat just repeat e same hogwash while providing no customer service at all, I have flown wi em for years but a couple of ings lately have definitely changed my mind I will also be cancelling my. Jetstar is introducing live chat at Jetstar.com to offer customers a timely and convenient service to answer queries. e live chat platform, which is available from today, allows Jetstar.com users to interact wi customer service agents via an instant messaging interface on e website Jetstar Airways Pty Ltd, ABN: 33 069 720 243. End of Search Dialog. More. Loading. If our Live Chat team are not able to resolve your concerns or ey are temporarily unavailable, we will refer your complaint to our Customer Care team. Jetstar Airways Customer Service, Complaints and Reviews . I wish to lodge a complaint over Jetstar customer service as I made a payment via ANZ direct transfer for 3 flights booking. For 24 hour customer service, or lost or stolen cards, contact Card Services on: 1300 150 0. If you’re outside Australia call: +612 8232 4677. For more information and to check e terms and conditions go to Jetstar Credit Cards. If your Qantas flight booking or Frequent Flyer Classic Flight Red booking was made online at qantas.com or rough selected Qantas offices ~, you be able to cancel online by entering your details below.. On retrieving your booking, click e red ‘Cancel’ button and follow e prompts to cancel.Missing: live chat. e reason why virus, we would like to chance our travel route but ere is no communication means wi Jetstar customer service. Our flight is on Mat 21st,(tomorrow)from Sydney to Queenstown. Since New Zeland annonced at would apply 14 days self isolation,so I don't want visit ere. Customer service is e connection at you form wi a consumer, by what you say and do, rough branding, keting, sales, and support. Customer service starts when e consumer knows about your brand and product and ends when e consumer forgets. Customer service can be as different as e products and personalities of e organizations at provide it.Missing: Jetstar. 16, · By understanding what customers want, Ask Jess makes getting information on booking, baggage and seating easier an navigating pages on a Web site. Jetstar’s Ask Jess virtual assistant is also fully integrated wi e company’s existing live chat service, delivering a seamless handover to human support when required. Customer numbers deflected to ei er live chat or phone agents is reducing due to e high percentage of customers being contained by Jess’s ability to answer all eir queries. Jetstar launched into Facebook Messenger in New Zealand, Australia and Singapore in ember in response to e increasing trend of messaging customer inquiries. Zero Star for Jetstar.. Zero star 2. Zero service 3. Zero refund 4. Pack of lies about refund 5. Zero star for outsourcing customer service to ano er country call centre, at is unable to help and promotes mindless policy. 6. Hope it goes belly up and never resurfaces again under a different name. 7. Qantas a shame you're connected to it. 8. 14, · During my stay in Da nang I rang e Jetstar live chat and ey assured me is feedback would be passed on and would not happen again on e return flight. On e return flight, e same ing happened when we landed. Jetstar appear to have no concern for passenger heal and I will not be travelling wi em again.1.9K TripAdvisor reviews.